Quote Originally Posted by drgnbttrfly View Post
They also state that if the shipping company gets delayed because of weather they don't refund at all and you have to investigate that ahead of time.


Yeah...no thanks. I require customer service.

My question is why would any company be required to refund if the delivery is delayed due to issues with the shipper and or weather. That isnt something that is within their control. Lets say UPS loses your package and it dies, is lost, or a snow storm happens and causes delays. It is not the responsisblity of the business to refund due to the fact that when it left their establishment, it left with the understanding that it would arrive within a certain time frame. If it does not get delivered according to what was aggreed upon shipping, the responsibilty now lies with the shipping company and not with the store. Thats just common sense.