Sorry for being blunt, but technically speaking, I don't care if someone hooked me up with hosting or not, if they can't handle the site...I'm moving on to something that can. I also work in the industry, and if they really are good at what they do, with this much down time, they would already know. If it were one of my sites I'd be getting a credit for the down time and/or finding a new host. Just my $.02