It all depends on what the seller states in their post/site/store. If they do not warranty the livestock, then caveat emptor. Some companies do offer warranties on their livestock, but their prices usually contain a markup to help cover the cost of returns. So generally speaking, you will pay more for having the "insurance".Originally Posted by GoldCorals
Scenario:
You purchase $250 in Zoas, to get free shipping, say from a sponsor. On arrival they don't look so good and within a week they all melt on you.
Question 1: Does the seller have a obligation/do you expect to have a store credit or replacement given?
Question 2: Would you expect the same obligation from a private seller? Particularly if they sold the item in some volume.
Question 3: If you feel a "brick and mortar" has a obligation to replace/credit an item but a private seller is exempt why?
Personally, if I spent enough with a vendor all at one time, I would not mind paying a premium or insurance on survivability for X # of days. That would be a pretty good competitive advantage for that seller in my eyes. Without that kind of umbrella, I will keep my purchases to smaller amounts spread out. That way, the loss isn't as great to me.
