Saltwaterfish.com

[Jonthefishguy]

Acctually it's not common sense........That is where you are DEAD Wrong. Shipping companies require that the Shipper not the reciever be reimbersed any lost or damaged goods, Therefore the company that you paid to ship items to you would be liable for that shipment. So customer service would be a good thing that would go a long way, especially if I ordered $200 from someone and they wouldn't even bother to put in the claim for me to get my money.

http://www.ups.com/content/us/en/res...e_process.html

Obviously you dont know aas much as you think you do. I am not here to argue with you. But I used UPS as an example and you went out of your way to attempt to prove me wrong. However, if you take a look, I said " LETS SAY" and not "this is the way UPS does it". And for the record, not ALL require the shipper to follow up. DHL allows either party to follow up. The person who makes the claim is the person who can follow up. Companies can also release the right to the reciever to have full access to any information regarding the tracking of the said package. And by the way, I was stating on why a company should have to refund. Resending the item is the appropriate measure instead of refunding.