"I understand if people want to believe someone that they have a history with over a newcomer. That is human nature. If Carlos wants to dispute any of the assertions above I am sure you will take his word over mine. I just needed to have a place to express my frustration about a situation in which I felt I was wronged and thought that the “Vendor and Product Experiences” section of an open forum was an appropriate place to do so."

This is the appropriate place and you are entitled to express your experiences and you have done so in a non aggressive manner. These types of scenerios are very touchy and need to be handled with respect and courtesy for both partys. I see no reason to close this thread at this time, as long as it remains a discussion with hopes for resolution, I, myself will not close it. Just be aware that most of the sponsors here will typicly be defended by the members and choosing your words carefuly will go a long way...