I'm NOT knocking AD. My point about Drs F & S is that they ARE the competition for LFS. Ask the folks here that HAD a LFS and now don't. Their model is to put on your doorstep, tomorrow morning, an item you can get from your LFS for 50% more today. Gotta tell you. That's tough to compete with.

Now, that being said, if I returned an item to a local establishment, LFS or not, that I had USED for a couple of days, I don't think I'd be too upset at getting charged for that use, if it was my fault that the return happened. Now, if they gave me bad advice, or I had a defective item, that's a different story. On a defective item, I'd expect it to be replaced or get my money back, THEIR CHOICE.