Quote Originally Posted by bigmoe21 View Post
did you sign some sort or work/service agreement freeing them from liability of loss fish, etc..usually if you are going to schedule service from a store i think there would be some sort of pre-disclosed agreement, was there? so that, if your livestock did end up dying during or after they visited, you could not hold them liable. just curious and not trying to start trouble..
No - before all of this happened I thought that I had a really great relationship with RCA. Everything was handled verbally because I trusted them. The quality of our relationship that I perceived before this incedent was the main reason I was so stunned to be treated like I was.