Aquarium Design Restocking Fee

[Richard]

I think a business can make whatever policy they want but a customer has a right to complain about it too.

Kaiser loses $8 and AD makes $8. AD loses all of Kaisers future business and now Kaiser is forced to shop online where everything is cheaper, is always in stock, and is delivered to his door for less than what he would have spent on gas driving to the store.

Hmmm...So who is the loser in this situation?

Kaiser, spend the extra money and just order an eheim 1260 or 1262. You be glad you did.