Hello,
My AI Vega lights have no indicator light on, when I power , some led's come up, but is not really powering on...
The indicator light has no light, and it should be green or red.
Can you help me?
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Hello,
My AI Vega lights have no indicator light on, when I power , some led's come up, but is not really powering on...
The indicator light has no light, and it should be green or red.
Can you help me?
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Last edited by betiuminside; Fri, 14th Mar 2014 at 03:37 PM. Reason: adding picture
[SIGPIC][/SIGPIC]
Thank you!
Alberto Murillo
What happens when you hold the button down for a few seconds?
ReeF mafiA
350gt,
Thank you for your reply.
Nothing happens! I bought it at Elegant Reef, hopefully they can help me there... or point me to the right direction...
I tried to google it... but didn't find anything...
[SIGPIC][/SIGPIC]
Thank you!
Alberto Murillo
Send a message to ai support through their website. They responded to my request on a Friday night with a response by Saturday morning and a replacement part was sent on Monday. Best customer service in the industry hands down.
I refuse to join any club that would have me as a member.
Groucho Marx
I had an issue similar. I had to reset the light and it has worked flawlessly since.
Like Tony said, all I had to do was u plug the unit and hold the button once I powered it back up.
John
"Critics are men who watch a battle from a high place and then come down and shoot the survivors." Ernest Hemingway
Yes, their CS is top notch. It may be an easy fix, but they will stand behind the product if it isn't a quick fix too
John
"Critics are men who watch a battle from a high place and then come down and shoot the survivors." Ernest Hemingway
Thank you for all the help, I have tried several times to press the reset without luck.
I sent an email to their support group.
Thanks again.
[SIGPIC][/SIGPIC]
Thank you!
Alberto Murillo
I'd also contact Louis at Elegant Reef....his Customer Service is top notch also
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To all Military.....Thank you for your service
I'd return it to Elegant Reef if you just bought it and have it exchanged. Less of a hassle on your part.
[FONT=franklin gothic medium][SIZE=3]20g JBJ hydra 26
90g DSA [/SIZE][/FONT]