Controllers

[Zack]

It's a good product when it works, but more often than not, DA's CS is terrible. I've had two brand new units go out on me after about 8 months each. Both were used completely away from water and never handled the display with wet hands. Their customer service took two weeks to get back to me the first time, and a week and a half the second time, and both answers were they could sell me a new display for 90 dollars. The third unit I'm on is working fine, and it's nice, but I've heard many amazing things about Apex. The fact that apex includes internet connectivity right out of the box is pretty solid and there new package is pretty well priced.

DA= 120$ Base unit+ 115 for net module= 235

Apex= 220 Base unit, includes internet and display module

I've used DA on every tank build I've ever done, but I'm buying an Apex next month for my new tank.

Edit: I remember twice needing some basic CS questions answered by DA, and after phoning in and not getting a response, I sent an email to the hotline, and after a a few days I got a janky, short worded explanation that didn't answer my question, and when I inquired futher, I got no response. The second time was when I had to call about my 4th module not working correctly, and they said if it didn't clear there was nothing really I could do except send them the display so they could look at it. It would have been fine if they could just swap me out one, or if the controller could function without it, but it's not able to and they wouldn't compromise on any of that.