Is it possible?

[rrasco]

I've actually been fairly fortunate with USPS. It's FedEx and UPS that always seem to lose my packages or claim they were delivered. USPS tracking has lots to be desired, although it has gotten better. When they lose your package, they really lose your package.

[Sherita]

Yeah, they really lost it.

I should have just thrown $300 out the window of my car. Same result, less aggravation.

[leliataylor]

I ordered a Christmas present for a family member in October, it showed up in my mailbox in March. Where was it all that time?

[jrossjr79]

With the USPS, I have had several late deliveries, all kinds of mail never being delivered, I even got into it with my local carrier with the way he drives, the way he talks to me or my family, driving over curbs, hitting other cars, made several complaints, like the rest of the neighborhood, yet they never do anything about him. I cant wait to see them go completely under.

[Sherita]

Never again will I ship anything that absolutely has to be there when it's supposed to be with USPS. Five days to get from Austin to here. 170 miles. Unfreakingbelievable.

The box looks like they played football with it, or ran over it. But the lights weren't damaged, thank goodness.

[350gt]

Take pics and send them to whoever you bought from and make sure they know how they are treating their products......

Maybe they will stop using them too?....

[ClamFan]

I used to be a presort mail courier. And I can tell you no one in the post office cares about anything but their wages and benefits. The attitude just gets worse as you get to know these people too. I hated going to pick up supplies, either trays or post-cons, because of the way they act. Ive seen them playing catch with packages, and leaving fallen mail on the ground without picking it up. To the point were it would still be on the ground when I came back days later for more supplies. Its really quite sad. This has happened at the Perrin Beitel office and in Austin. Thank goodness I am doing another job. Those people will drive a person to drink!! I hope they find your package soon Sherita, but I wouldn't hold my breathe!

[Sherita]

Oh, they found it. And I have it. The box was in terrible shape, but my lights weren't damaged.

I firmly believe that this box would still be in limbo had I not launched a phone campaign of harassment the likes of which has not been seen before. I had a list of 13 phone numbers, starting with my local postmaster all the way up to the postmaster general and everyone in between. The folks in Austin got so sick of hearing from me, it wasn't even funny. Nothing really started happening until I told them flat out "you can ignore me, disconnect my calls, reroute me, and feed me a line of crap. But I. Will. Not. Go. Away." Every two hours, I would start at the top of my list and go through every last phone number. I even talked to people that had nothing to do with delivery services. If they answered the phone, they got an earful.

I think they got tired of me, my local carrier called me this morning to let me know she had my box. The postmaster was there when I picked it up, I could tell he was relieved that the crazy box lady wouldn't be calling him again.

Persistence. It works.

[ramsey]

That's awesome Sherita. You should make a business out of that. That's really sad you have to resort it that though. What happened to customer service? I can't ever seem to find it anymore. Although, I do with some of the LFS.

[sdunn90fowlr]

Great job! It really is sad that you had to resort to calling so much, but I don't blame you. I had a package coming from them once with over a $1000 worth of product in it and their tracking showed delivered, but I did not get it. I called many times and left a nasty note for the driver in the mail box and it was delivered quickly then. They SUCK!!!!