LOL @ Marine Depot

[chunkymonkey]

lol......

[StevenSeas]

Wow Erik, Sorry to hear about your poor customer service at Marine Depot. This is one of the main reasons that I shop at actual store fronts for products pertaining to hobbies that I care about. As long as the price isn't extremely unreasonable I figure I am paying for good customer service and doing my part to help keep people employed lol.

[chunkymonkey]

Agreed with Aggie. I try promoting the locals. Even if I find something cheaper online, I'll offer them an opportunity to match or come close. Gabe has never failed me on support.

[Bill S]

My almost 90 year old father has said that the "Service" in "Customer Service" has changed definition: "Service: what is a bull's duty to a cow".

[ErikH]

lol trust me, I thought twice about the "service the customer" part, but I did not want to leave it out.

[ErikH]

LOL Chunky, here you go.... for your car you should put "To Protect and Service"

HAHA, don't give me a ticket! :P

[ErikH]

OOPS one more thing...

I am having a reactor made. I would rather pay a friend then deal with another online vendor. I had asked him briefly before, but after seeing everyone else's results with the SMR1, I figured I would go with it. Oh stupid me!

Thank God I can rely on all you schlubs to make me smile again! Thanks y'all.

[corydrysdale]

By the sounds of it, i guess i must have bought the last SMR1 in the smaller size. Although, I didnt purchase at Marine Depot. I bought from their site quoting prices from other stores. Nextreef honored the prices and wham....got my reactor. Fosters & Smith tend to be one of the only places I shop from. Never gotten bad service from them.

On the lighter side, Id gladly trade you my size reactor for the XL they promised to upgrade you to!!!! LOL

[Europhyllia]

I love Nextreef, their products and their service (obviously they have no control over the service provided by the resellers). Sorry you won't be getting their reactor. They're very nice. The laser cut plates for the solid media are perfect. I am guessing you will go with plastic canvas to get that same effect?

[ErikH]

Nope, the reactor has small holes. I was going to go pick it up today, but didn't have the opportunity.