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Tue, 16th Mar 2010, 08:37 PM
#10
I ordered lighting, bulbs and a hanging kit from Aquarium Specialty a little under a year ago.
They quickly sent me a tracking number for the first package.
The bulbs (7 T5s) arrived fine, packaged well with a hanging kit. I say "a" hanging kit because it was the wrong one. They did get it replaced in a reasonable amount of time.
They never sent me a tracking number for the second package (even after a request), but it eventually did arrive, several days after the first.
I ended up with all the right stuff, but their attention to detail and customer service responsiveness have kept me from using them again.
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