Gabe is definitely awesome. When I had my African Cichlids, he'd go out of his way to try locating me that one odd ball that you wouldn't typically find in the tanks. Other shops simply said keep coming back to check. Gabe would be honest and say he can have it in a week, or even 6 months if it was the case, but he always delivered. This past year when I crossed over to salt, he was VERY tolerant of my newb questions and lack of skills, lol.