Yes, Paul, dripping kalk is a much better solution than either baking soda (bicarb) or anhydrous baking soda (sodium carbonate), HOWEVER, his indicated Ca is around 500 - and kalk will increase that.
I still think the thing to do is this:
Increase aeration/surface water flow (to blow of the CO2) and,
CHECK THOSE TEST KITS! I really think he'll find that he has a kit error somewhere...
BTW, many times, the BEST solution is big water changes.
Bill
215g FOWLR... and anemones, GSP, gorgonians... carp, that isn't FO!
"I killed my first SW Fish in 1971..."