Ever wonder.....

[Jonthefishguy]

It does not take extra money or time to carefully lay down the box rather than throw it. As you can see in the video, they have time to conversate during the process so "time" isnt the issue. Paying the worker more money will still have the same result, so money is out as well. What it boils down to is employess simply not giving a **** because its not theirs. They have become to complacent in their jobs and if it gets broken or dies, its not theirs so they dont care.

I have not only sent the email to the wholesaler who was shipping them, I have also sent them to all the other wholesalers I visited as well and let them see the video and consider the fact that it is quite possible that their orders to their customers are being treated the exact same way. A few of them mentioned that they would start paying attention to their orders that leave on SW and if they see the same issue, they may switch to a different carrier.

Companies like myself, sign a contract with the wholesalers and within the contract many of them have a clause in them that state that in the event that their is DOA, that we must obsorb the first 5 to 8% and any loss over than percentage will be credited by the wholesaler. For the most part, many DOA's are credited without enforcing this clause, but at least we know NOW where and how this 5 to 8% or more happens as I am sure they are not simply packaging up dead/nearly dead fish or broken coral. By watching this video, wholesalers as well as businesses can see where it is more than likely the 5-8% and sometimes more loss comes from. In the end, whether its the wholesaler, the retailer, or the customer......someone pays for the fish loss somewhere down the road.