Www.aquacon.com

[reeferRob]

Below is the cut and paste from another forum about my one and ONLY experience with aquacon:

WORD IS: Aquatic connection SUCKS!! 1st the fruitcake that assures me yesterday they would ship out at 9pm that night, then I call this am to confirm shipment before I take off from work. I send 2 emails to them requesting a tracking number, no answer, I wait til like 4pm and I call for a tracking number and get told they'd email it right out. NOTHING! I call fedex, they can see several shipments to my address but nothing as recent as yesterday. I try and call them back and get an answering machine that says to try back in a few minutes. I keep trying until the answering machine quits answering. Now there's no way to take off work tomorrow so I guess I'll come home to a box of dead fish! NEVER AGAIN AQUATIC CONNECTION!

1 week later

well guess what, The completely incompetent and ignorant people shipped my fish to me a week late even after numerous messages left to CANCEL the order when it didn't ship last week. Got home from work today and a note was on the door from fedex, I called fedex and they had the driver meet me in cove. Aquacon never even notified me they were shipping them, and since I cancelled a week ago I never dreamed they would show up today. Well the 2 Idols are alive, 1 is real healthy looking and the other is extremely stressed and may not make it. The twin spot was deader than dead upon arrival, and the goby package that Rich wanted wasn't even shipped. GAWD them people are STUPID!!!! I was originally told that once they shipped I would recieve email and phone notification, GOT niether!!


Rob

I did put in a dispute for the charge, and told my bank that since I did recieve 1 live Idol, I would pay for the 1 fish pus shipping, just cuz I felt like it was the right thing to do, although I wish I would have disputed the entire amount now!