We can't get cable where we are so it's either ATT or satellite. My local office is the problem! Since Oct 22 I've lost service 7 times. The lost dial tone can last from a few hours up to a few days. I made numerous requests to talk to a local manager and they won't return the calls. I'm not being unreasonable...I just want reliable phone/DSL service and a local number to call when I have problems so I don't need to explain the whole situation every time I call, which has been about once a week!