reefcleaners.org South Austin!

[johnmaloney @ Reef Cleaners]

Hi everyone, package went out, guaranteed for tomorrow delivery. We shipped with UPS, and at approximately $150 worth of shipping it better get there on time. If it doesn't let me know so I can start filing a claim for a shipping refund. We took a major loss on this package, and would appreciate anybody who would like to chip in on the shipping. I think we would have been better off shipping Express Mail to each individual, but there was the 2nd day arrival problem. While we love doing group buys with MAAST, in the future we would like to get the details down about ahead of time for orders going to this area so we can let the members know not to buy animals that need next day service. We won't be able to afford these types of shipping upgrades again.

[Iplantz]

MY GOD! I hope that the other GB's go smoothly. I greatly appreciate everything you've done, and I would pitch money if I had money I am sorry I can't help out, I feel bad your deals are so good, then maybe you could retire early Bumping for others attached!

[johnmaloney @ Reef Cleaners]

No problem, with all MAAST has done for us we owe you one. But only one! I think in the end everything went fairly smoothly.

[Jynxgirl]

Reybeast, I am going to pm you my phone number.

I am SO excited to get something new for my tank....

And I can probably send a bit for shipping towards the end of the week.
John, you dont know if its just the austin area specific to whatever address we were sending it to, or that is the high shipping and days because of the holidays? Or if its a Texas thing? Anywho, I will chip in on some shipping for you at the end of the week.

[longhorn_20m]

The group order has arrived. Please call me to come pick it up today. Thanks.

[longhorn_20m]

Again, the order is here. It arrived at about 9:45am this morning. Dee has already picked up her portion. I am still waiting to hear from Rey Beast about his pick up time. Please let me know asap. Thanks.

[johnmaloney @ Reef Cleaners]

how did it go?

[Iplantz]

I recived my order...And more! Man I got a ton of snails, aleast 30+ what I ordered. Most the extras were small, but they are extras so yeah! My emerald crab didn't make it, but it looks like he died in transit, he fouled up his water pretty bad. Everything arrived great, it was nice meeting Reybeast too. ONE weird thing though I must ask is, when the urchin arrived I acclimated it, floating it for 15 min.(<-ironic), then drip acclimated for 2 hours (slowly, very slowly). Heres where it gets weird, when I put it in the tank it floated!.......... After holding him in place he attached to a piece of LR, but on arrival and now, he is shedding spines. Hes not actively loosing them now, but hes ridding himself of some that were loose that he arrived with. I think this is normal from stress, and hope hes alright. Any advise is great!

THANK YOU! Reefcleaners is a great bussiness and I will reccomend it to everyone I know and meet across various fourms and in person. I want to thank you for the great CUC, the great shipping (especially the bullet you took to get it here), and the great service. You customer service is unmatched, andhope you good bussiness in the future!

[johnmaloney @ Reef Cleaners]

keep an eye on him, that is more than just normal stress. Thanks everybody! I will get back to you on the emerald crab, just email me.