Thanks Cory.

The problem of too much product water (called "permeate") is generally caused by an RO membrane not being fully seated. Pull the membrane out and inspect the two small o-rings on the stem at the far end of the membrane. Assuming they are OK, re-insert the membrane. When you feel the membrane hit something, with the heel of your hand push it in hard - you'll see it go in about another 1/2 inch. That means you've seated those o-rings in the "cup" of the membrane housing. You should be good to go.

Russ