I know I've bought frags from Fin Addict as you already mentioned, and from Polly's Pet Shop. I would always frag for a customer so long as it was a reasonable request which it usually was. I knew how it was having a small tank and wanting that nice piece of coral that was way too big. And the smaller frags always sold quicker than the larger pieces so I never had a problem breaking coral apart.
That usually applied only towards mushrooms and zoas since they were so easy to frag with low risk of harming the coral. I can't think of one incident where my colony died because of fragging. I can understand if a business doesn't want to risk any deaths though!
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