Mike, I hear you. HOWEVER, I've used the guys at www.aquasafecanada.com for several years, with OUTSTANDING support AND good quality products. Is he slightly more expensive than the others? Yup. But his filters, components, membranes and SUPPORT are very good.
I'm also surprised that Russ from Buckeye hasn't chimed in. Their support is just plain outstanding, and if I were buying again, I'd certainly consider going there.
Bill
215g FOWLR... and anemones, GSP, gorgonians... carp, that isn't FO!
"I killed my first SW Fish in 1971..."