UPCOMING: Events

Results 1 to 4 of 4

Thread: Current Aquapod 24, Dr. Foster and Smith

  1. #1
    Join Date
    03-29-2005
    Location
    Virginia Beach, Virginia
    Posts
    734

    Default Current Aquapod 24, Dr. Foster and Smith

    I recently bought a 24 Gallon Aquapod with the 64 w lights (not the metal halide version). It worked fine for about two weeks then the fan started to make a horrible noise that got worse until the cooling fan finally stopped working. I bought two different fans to try to fix it but neither worked. A computer repairman that I work with said the circuitboard was not providing the amount of power the fans needed. I then sent an email to Dr. Foster and Smith (the company I ordered the tank from) and explained the situation and asked them what part I needed to order from them to fix the hood and I could not return the setup because I had corals and fish in there.

    My wife informed me that she had recieved a phone call from some doctors (lol) and I told her I would call them back on the weekend because I get home from work late and I am tired after fighting the insane virginia traffic. Well, I get home from work yesterday (6-14-07) and my wife has a box and is angry that I have been ordering more fish stuff. I had not ordered anything but in the box was a replacement hood for my nano tank. I called Dr. Foster and Smith and they said that I should get a letter in the mail with a label on it so I can return the old hood free of charge.

    Talk about good service

    My nano is back up and running with lights on!
    Plenums and ultra deep sand beds > all other setups!

  2. #2
    Join Date
    10-18-2002
    Location
    New Braunfels
    Posts
    4,358

    Default RE: Current Aquapod 24, Dr. Foster and Smith

    good to hear,, i have never used them for anything but have heard good stuff about them
    My Reef is Alive and well Despite My repeated Daily attemps to kill it!!

  3. #3
    Join Date
    03-20-2005
    Location
    471 & 1604 N.W. S.A.
    Posts
    1,506

    Default RE: Current Aquapod 24, Dr. Foster and Smith

    I have used them for about 3 yrs. They are quick to help fix your problem and replace missing or damaged product right away w/overnight shipping. They are a super company

    Tater

  4. #4
    Join Date
    02-07-2007
    Location
    NW San Antonio
    Posts
    984

    Default RE: Current Aquapod 24, Dr. Foster and Smith

    i have extra fans if you need one
    Going to change my screenname to ReefCube soon!

Similar Threads

  1. Current Aquapod vs JBJ
    By Thunderkat in forum Tank Builds
    Replies: 10
    Last Post: Fri, 13th Jun 2008, 10:03 PM
  2. corals from Drs Foster & Smith
    By Darth-Tater in forum Vendor & Product Experiences
    Replies: 5
    Last Post: Fri, 26th May 2006, 12:38 PM
  3. New Dr. Foster and Smith warrantee
    By Reef69 in forum Vendor & Product Experiences
    Replies: 2
    Last Post: Wed, 11th Aug 2004, 06:57 PM
  4. Flying Fish Express bought by Dr. Foster & Smith
    By MikeP in forum Vendor & Product Experiences
    Replies: 2
    Last Post: Thu, 13th Mar 2003, 05:35 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •