I had to get my 240 drilled by this Saturday, and Louis was willing to come by my house after hours to help me out. I originally was going to go with another LFS (before I heard Louis drilled) and the LFS (not going to say the name because that would not be professional, but I will say they are not MAAST sponsors and are minutes from Aquatic Warehouse) gave me the run around and kept putting me aside until I could not wait any longer. Then the LFS told me he could not do it because he has too many customers coming into his store (this was 3 different calls). I will no longer be visiting this LFS for this reason as well as for other reasons not stated here. On top of all of this the LFS told me not to have the manufacturer drill and install overflows, because he could beat their price. This is true, he gave me a quote that was about half of their price, but when it came down to actually doing the work, he completely dropped the ball and left me hanging. I give the utmost props to Louis and his store for their professionalism as well as reliability Aquatic Warehouse will have my business for years to come.