im not going to blame them for the weather my point is that i understand that they didnt want to put their drivers at risk but even though the box said LIVE ANIMALS on the side they didnt call me and ask if i wanted to come get it from their facitlity that is where i am upset the dealer already said that he would reship but i told him while he does that i am going to speak with fed ex CS and see if the will see my point im not expecting much but its worth a try