Hey Jason, I had a lady tell me the same thing, except that this lady really showed me proof. Actually she was one of my clients and the name of the business was scientific water. SHe had me bring a gallon of water from the water mill and she used a machine that spun the water around super fast. The water I took had some type of white residue lying in the bottom. After that she did it with her water and to my surprise her water was crystal clear. SHe showed me all her filtration systems, she had everything from ozone to uv sterilizers in a sequence that she says makes the whole difference. IT was cool to see.