Anyone have problems with Milwaukee SMS122 PH Controller?

[pickle311]

I just got a brand new PH Controller and Guages, Solenoid, and Bubble Counter all from Milwaukee. The PH Controller was DOA. I have a problem with having to send things back simply because it doesn't work. I have to know why it doesnt work and if it can be fixed. I was quick to take it apart and investigate. I busted out my multi-meter and went to work. The power supply was producing 12V DC but when it got to the board the voltage was reversed. :wacko Apparantly their QA sucks because there was no way this thing ever worked with reversed voltaged. I broke out the soldering iron and switched the wires around on the plug and viola, it worked. I was actually shocked that something didn't get fried in it due to the reversed voltage. Then there was another problem, the plug for the power supply was so loose that it kept losing power so I had to bend the tabs to make better contact. Everything seems to work fine on it now. I tested it and the readings were correct. It has a warranty so I'll keep it, but needless to say I'm not very impressed with Milwaukee at this point.

[alexwolf]

Yikes!!!! I think ill go with the AB :blink

I couldnt have fixed that, i never would have known what was wrong!!!

[eric]

If those turn out to be the only problems I guess you're okay. I'll bet you do not have a warranty on it any longer. If a warranty issue does arrive, you're gonna have to lie to them in stating you haven't done anything to it. I'm one that's quick to open something up to and fiddle. But with what you're saying about teh quality of how the pH controller was assembled, I think I would have packed it all up andtold them I changed my mind.

[pickle311]

You cant even tell that I touched it, so if I did send it back they wouldn't even question it. Unless they knew that they reversed the wires.
I still may contact them and request an exchange.