That sucks...
I have heard other people complain about the BakPak. I like the two that I like. My plan is to tap the collection cup for a drain to a larger collection container. I have a drain on the skimmer on my 58g tank and it is a life save. I evaporate lots of water off that tank and adding fresh causes the skimmer to work overtime. But it all drains into a milk jug.
The only complaint that I have with the CPR is what you ran into. If it overflows it hits the floor, not the tank.
Dave





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