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Thread: And then their was one

  1. #1
    Join Date
    08-11-2011
    Location
    San Antonio Texas
    Posts
    230

    Default And then their was one

    Big surprise when I came home today. One of my Kessil LED's stopped working. Tried the usual stuff. Power cord swap out and switching outlets but nothing worked. I decided to open it up to see if it was a fuse or something I could fix and looking at where the power cable plugs into the circuit board the first thing I saw was a scorch mark. Probably burnt out the circuit board. **** dust. Thinking I was out $400 I checked the warranty and thankfully it's good for 2 years. I did lose the receipt though. I'm hoping Kessil honors the repair since it's only been on the market for 11 months.
    Last edited by johnsutter71; Mon, 20th May 2013 at 11:50 AM.

  2. #2
    Join Date
    10-15-2003
    Location
    SA (Stone Oak)
    Posts
    328

    Default

    Is the warranty still valid if they find out that you physically open the unit.

  3. #3
    Join Date
    08-11-2011
    Location
    San Antonio Texas
    Posts
    230

    Default

    It was easy to open and put back together. Their was a ton of dust in their which is probably why it burnt out. I was thinking about getting some canned air to clean my other one out before it does the same thing. Has anyone else here ever used canned air on their lights. I've heard of people having issues with their AI Sols malfunctioning. The warranty is good for 2 years in the Kessils and I did manage to find my receipt last night. It's been 11 months and 3 weeks since date of purchase.

  4. #4

    Default And then their was one

    I've never used the canned air on my lights. I either run my air hose in from outside or take the lights out to the garage and use the air compressor.
    John

    "Critics are men who watch a battle from a high place and then come down and shoot the survivors." Ernest Hemingway

  5. #5
    Join Date
    02-06-2010
    Location
    New Braunfels
    Posts
    2,278

    Default And then their was one

    I've used canned air to clean my sol's. A compressor works a lot better though.
    Master Reef Curmudgeon

  6. #6
    Join Date
    08-11-2011
    Location
    San Antonio Texas
    Posts
    230

    Default

    I have a portable vacuum that blows air and after using it was a little unimpressed. I'm looking at this on Amazon. Little expensive but it has good reviews and multiple uses.
    http://www.amazon.com/gp/product/B00...=ATVPDKIKX0DER

  7. #7
    Join Date
    02-06-2010
    Location
    New Braunfels
    Posts
    2,278

    Default And then their was one

    For that price, you may want to look at a small compressor.
    Master Reef Curmudgeon

  8. #8
    Join Date
    09-10-2011
    Location
    san antonio, tx
    Posts
    706

    Default And then their was one

    Canned air from office supply stores can be conductive and I think that's where the problem is. Try altex. They have non-conductive canned air. It's a little pricey..but considering the alternative, it not bad.

  9. #9
    Join Date
    09-13-2011
    Location
    San Antonio Texas
    Posts
    47

    Default Re: And then their was one

    I bought one of those a while back when I was playing with flipping/repairing flat screen TV's. It works fine but I still ended up just using a little portable pancake compressor. IMO a small compressor would be more bang for your buck and with many more uses.
    -Jeff
    1200 gallons of stock tanks growing coral for the tank I can't seem to get around to building...

  10. #10
    Join Date
    08-11-2011
    Location
    San Antonio Texas
    Posts
    230

    Default

    Ok...Kessil has AMAZING customer service. After calling them today they took all my information and serial number. Not only are they shipping me a replacement light today but they are paying for return shipping once the new one arrives. I think I was on the phone with them for less then 10 minutes. And the rep informed me that they are do have a 2 year warranty. How's that for a slice of fried gold....**** yeah!!!
    Last edited by johnsutter71; Mon, 20th May 2013 at 01:20 PM.

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