How Customer service Should be
i got this from Aquacave:
*so far from the sponsors here, i've seen the same good service. this makes the hobby Much more pleasant to be in with people like you!*
*have to read it backwards as it's an email...*
No problem James. We've already arrange it for you. You should receive it within few days.
Albert Andrasz
__________________________________________________ _____________________
www.aquacave.com
Contact Information:
email: info@aquacave.com
phone: 847-775-0640
web: http://www.aquacave.com
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Odd 1 inch really drops out on friction loss for a pump this caliber. If its not much trouble i'd like to acquire that 1-1/4 fitting for it.
Sent from my iPhone
On Apr 11, 2013, at 3:02 PM, "info" <info@aquacave.com> wrote:
James,
I just checked with Proline and it looks like 10K model should include 3/4", 1" and 1.25" hose barb fittings.
1" fitting is usually the one recommended to be used but we can arrange 1.25" fitting to be shipped to you if you need it.
Albert Andrasz
__________________________________________________ _____________________
From: "James Kotara" <jameskotara@msn.com>
Sent: Thursday, April 11, 2013 3:02 AM
To: "CustomerCare@aquacave.com" <customercare@aquacave.com>
Subject: DC-10000 missing part
i had purchased a dc-10000 speedwave from you guys not long ago. i just noticed that i did not receive the 1 1/4 fittings for it. i thought it was odd to have a pump with 3/4 and 1 inch fittings that produced 2640 gph lol. low and behold after looking at the pics you have for the pump, there's a set of 1 1/4 fittings for it. I just didnt have them in the packaging! to think this pump will crank out more flow than what im at now is astonishing. freeking awesome pump for the money. hope you guys carry on to the next gen of these pumps as they intend on having fractionating impellers for the big guy! hey, what ever you can do is fine with me on this matter. Either way im totally satisfied already!
Thanks much,
James Kotara
James
P.S. Don't RC me Bro!
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