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Thread: jbj warranty service

  1. #11
    Join Date
    02-25-2008
    Location
    San Antonio
    Posts
    3,145

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    Didn't really start this to bad mouth JBJ. I really like the chiller. It's quieter and runs less than my previous Current chiller.

    I want to give them a fair shake in this, so I've forwarded our web address to them, to allow them to respond. They've been nice and helpful on the phone, it's just been a pain to get them to follow through with what they say they're going to do. That's my only complaint so far.

    Anyways, I'll keep updating as soon as something new arises.
    I refuse to join any club that would have me as a member.
    Groucho Marx

  2. #12
    Join Date
    02-25-2008
    Location
    San Antonio
    Posts
    3,145

    Default

    Received a call yesterday that unit is under warranty and a new chiller was sent on Friday. So, should be here in next few days. I'll update if further problems are encountered.

    Impressions? Eeeh, ok. Could have been a better experience, but I've seen a lot worse. At least they stood by their warranty.
    I refuse to join any club that would have me as a member.
    Groucho Marx

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