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Thread: Coralife UV Sterilizer

  1. #1

    Default Coralife UV Sterilizer

    So I purchased a Coralife UV Sterilizer 3X Turbo Twist 9 Watt about 8 months ago from Marine Depot and found out how cheap the plastic is tonight. Water everywhere! The inlet sheared off from the body. I will call Marine Depot tomorrow, it suppose to be backed by a year warranty. I hope someone will replace it.

    Hi, my name is Jason and I'm a reefer....hi Jason.

    65 Gallon Display, 20 Gallon Sump/Refug UV, No Skimmer. LPS and Softies.
    22 Gallon Display Refugium with Seahorses (Work in Progress).
    This is my baby, she's only 8 months old. <----Click it

  2. #2
    Join Date
    07-21-2005
    Location
    281N of 1604, San Antonio, TX
    Posts
    5,844

    Default

    Sorry to hear about that, Jason. Personally, I don't buy anything made by ESU - the parent of Coralife (and now the parent of Oceanic). I've never had a decent product from them - all cheap.

    I guess I should clarify this - as I own an Oceanic tank, and it's a great tank. It was built before ESU bought them - so I can't say about the current quality.
    Bill

    215g FOWLR... and anemones, GSP, gorgonians... carp, that isn't FO!

    "I killed my first SW Fish in 1971..."

  3. #3

    Default

    Thanks for the info Bill. I have a new appreciation for quality products.
    Hi, my name is Jason and I'm a reefer....hi Jason.

    65 Gallon Display, 20 Gallon Sump/Refug UV, No Skimmer. LPS and Softies.
    22 Gallon Display Refugium with Seahorses (Work in Progress).
    This is my baby, she's only 8 months old. <----Click it

  4. #4

    Default

    Just got off the phone with someone at coralife and they were very helpful. My new unit is in the mail.
    Hi, my name is Jason and I'm a reefer....hi Jason.

    65 Gallon Display, 20 Gallon Sump/Refug UV, No Skimmer. LPS and Softies.
    22 Gallon Display Refugium with Seahorses (Work in Progress).
    This is my baby, she's only 8 months old. <----Click it

  5. #5
    Join Date
    04-08-2009
    Location
    NW San Antonio
    Posts
    131

    Default

    good to hear, i like coralife and oceanic products

  6. #6

    Default

    So I got my new part free of charge today. I'm always happy with good customer service but disappointed in cheap parts. For now the problem is solved...
    Hi, my name is Jason and I'm a reefer....hi Jason.

    65 Gallon Display, 20 Gallon Sump/Refug UV, No Skimmer. LPS and Softies.
    22 Gallon Display Refugium with Seahorses (Work in Progress).
    This is my baby, she's only 8 months old. <----Click it

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