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Thread: Richard Durso

  1. #1

    Default Richard Durso

    Just got my bulkheads and standpipes I ordered, Man talk about customer service! I am in a time crunch where everything has to happen in order during this tank swap/floor tile job.

    Wouldn't you know it I screwed up the order, he emailed me to inform me which cost me a day and with the holiday I was dead in the water. To make a long story short he fixed it all for me and I got what I needed when I needed it!!

    http://cart.dursostandpipes.com/come...rsus_index.asp

    Outstanding customer service IMO!! Thanks a million!


    Rob
    215g sps tank w/90g sump, Emperor Angel, 5 Tangs (Sailfin, 2-yellow, purple & powder brown), pair of GSM clowns, pink spotted and yellow watchman gobies, mandarin, Dwarf lionfish, pair of yellow tail damsels, red coris wrasse, Harlequins

  2. #2

    Default

    i understand the buying the bulkheads, but the standpipes are so easy to make. glad to hear he got you taken care of though!

  3. #3

    Default

    easy to make for sure but by the time i run around and get everything, cheaper for me.
    215g sps tank w/90g sump, Emperor Angel, 5 Tangs (Sailfin, 2-yellow, purple & powder brown), pair of GSM clowns, pink spotted and yellow watchman gobies, mandarin, Dwarf lionfish, pair of yellow tail damsels, red coris wrasse, Harlequins

  4. #4

    Default

    Well you figure this way you have 'official' Durso pipes! Everyone else who makes their own have knockoffs

    Plus its nice to have a one-stop-shop for things.

  5. #5

    Default

    Quote Originally Posted by LoneStar View Post
    Well you figure this way you have 'official' Durso pipes! Everyone else who makes their own have knockoffs

    Plus its nice to have a one-stop-shop for things.
    Not to mention that tearing down a 2 year old 180, claening everything of dead coralline, tiling the floor, building a 40" stand, plumbing it, setting up lights and pumps, maintaining a reef in 2 indoor kids swimming pools, setting up the entire tank, yeah I think the $80 or so I spent on 4 bulkheads and 2 VERY NICE & ORIGINAL standpipes and shipping (overnight by 4:30 next day at my door) was money well spent. Time=Money

    Rob
    Last edited by reeferRob; Sat, 5th Jul 2008 at 01:54 PM. Reason: grammer (the think?) lol
    215g sps tank w/90g sump, Emperor Angel, 5 Tangs (Sailfin, 2-yellow, purple & powder brown), pair of GSM clowns, pink spotted and yellow watchman gobies, mandarin, Dwarf lionfish, pair of yellow tail damsels, red coris wrasse, Harlequins

  6. #6

    Default

    Just curious, did you happen to look in to the Stockman or the Hofer Gurgle designs when checking out the Dursos?

  7. #7

    Default

    No, really don't know anything about them. I have heard of the stockman but thats about it.
    215g sps tank w/90g sump, Emperor Angel, 5 Tangs (Sailfin, 2-yellow, purple & powder brown), pair of GSM clowns, pink spotted and yellow watchman gobies, mandarin, Dwarf lionfish, pair of yellow tail damsels, red coris wrasse, Harlequins

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