Www.aquacon.com

[RayAllen]

Sounds Like Aqua-Con-Artist should be their name. Your ordeal is the reason I only buy from large well-know companies online like Liveaquaria.com. Good Luck if you decide to proceed, but there doesnt seem like there is much you can do. Id report them the the BBB and at least thats a mark against them.

[Bill S]

In any case, you DO have a dispute with them that your CC company SHOULD act on: They are NOT permitted to charge your card until the product is shipped. Enough of those complaints, and they WILL lose their CC arrangement. I would have also told the CC company that you had cancelled the order...

[Darth-Tater]

Bill is correct. The dispute is valid and the CC should take action. Keep on the CCC's back and don't let up. You did not get what was ordered.

David

[SoLiD]

I would have also told the CC company that you had cancelled the order...

I did. But they said that I received something for the tranaction and it could not be processed until they contacted the other party. After 3 weeks they said they contacted them and they were able to prove through shipping records that I received the item. They also said that they are unable to take returns as the business is closed. Those Bass-Masters.

-David

[SoLiD]

Bill is correct. The dispute is valid and the CC should take action. Keep on the CCC's back and don't let up. You did not get what was ordered.

David

Not even close. Check My first post. There are pictures.

[wesheltonj]

I just checked their website and it is still up and running. I was going to order some stars, crabs, snails, & featherdusters from them, but now I am worried if the credit card company says that they are out of business, and it they do not supply what shown in the photo.

[Richard]

Yeah I think your screwed. That company has been scamming for a long time. Threatening the owner will do nothing. I could list a bunch more links but I think you'll get the idea...

http://www.reefs.org/phpBB2/viewtopi...hlight=aquacon
http://www.reefs.org/phpBB2/viewtopi...hlight=aquacon
http://www.reefs.org/phpBB2/viewtopi...hlight=aquacon
http://www.reefs.org/phpBB2/viewtopi...hlight=aquacon
http://www.reefs.org/phpBB2/viewtopi...hlight=aquacon
http://www.reefs.org/phpBB2/viewtopi...hlight=aquacon
http://www.reefs.org/phpBB2/viewtopi...hlight=aquacon

[Richard]

You should make this thread a sticky so others won't get burned.

[envy]

agree i was going to order from them a while back but wanted to find out more info on them. i guess i have made my choice and won't now. i stick with marine depot, liveaquaria, etc...

[SoLiD]

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Updated my Original First Post with the "Actual Older Photo Advertisement" I saw.

Old Contact Information
Order Line: 800-798-7625
Tech Line: 954-572-0033
Fax Line: 954-746-2992

Mailing & Showroom Address
4613 North University Drive
Lauderhill, Florida 33351



They are up to their old ways again.
http://www.nano-reef.com/forums/inde...owtopic=179965

NEVER BUY ANYTHING FROM AQUACON.COM !!!!


-David