Anyone else having problems with the site?

[jrnannery]

This is really the first time I have been able to get a page to even show in the last couple days. It's taking forever to ATTEMPT to load a page.

[Paul28]

its everyone yeh me to today has been the worst everynow and then it works

[BBQHILLBILLY]

Its the MH guys and ladies using the power grid:bigsmile:

[Paul28]

Its the MH guys and ladies using the power grid:bigsmile:


haha

[FireWater]

This is copied from my post earlier on the announcement area.

We are having some issues with the server again. I spent the better part of my work day on the phone with Cartama consulting today. What is happening is another site has had a huge influx of new activity recently and this is hogging ram. That in turn slows down our site. Short term fix is they are going to remove that site from the shared server which should free us up. Long term solutions are planned as well. I was told that the move will happen this weekend.



Please be patient and thank you for understanding.

[Mike]

Anyone know why the server has been down the last few days? Just curious what our provider is saying and doing about the problem. Not exactly great service on their end.

[Big_Pun]

Its the MH guys and ladies using the power grid:bigsmile:

it's the DIY LED guys shorting out their fixtures cause they got a lil water on their lights

[FireWater]

No ides Mike. I was out on a mini vacation with the family. I received messages on the phone from some concerned MAASTards that is how I knew it was down.
I left a message and emailed the host company last night. Still waiting for a reply and I will update as soon as I know.

[KING]

Please don't let this happen again. Chris needs some place to be other then hacking my fb..lol

[Mr Cob]

2 days down...that's crazy. ARC doesn't have this issue, reef2reef doesn't have this issue as well as many others, yet MAAST continues to have hosting issues and repeated down time.

Sent from my HTC VIVID using Tapatalk

[Mr Cob]

Bet the BOD was slammed with messages and the mods. Thanks guys for all your work...I know you work for free for us : )

Sent from my HTC VIVID using Tapatalk

[FireWater]

Those that have my cell number blew it up.

I am looking into the issue and will try to resolve the problem anyway I can. It is unacceptable to experience the continuing problems that we face.

[Tempset]

If we get bad service from a fish store - we don't go back.

If we don't get good service from our waiter - the tip reflects it.


Just my $0.02.

[350gt]

No big deal.......


i would check periodically but nothing to get worked up over....

[350gt]

Lol and yea John, i had a few ppl text me to see if it was down...


guess they figured if anyone knew if the site was down, it would be me.... Lol

[Sherita]

Bet the BOD was slammed with messages and the mods. Thanks guys for all your work...I know you work for free for us : )

Sent from my HTC VIVID using Tapatalk

You could say "a few messages". We are working in a resolution.

[SinisterLou]

I wasnt able to log on for the most part of the day. It kept saying database error. Its been doing this all week. Any one else having issues?

[Paul28]

yeh this is first time ive been able to log on all day to

[Tempset]

I've had issues all day as well.

[Scutterborn]

A resolution is in the works. It's really straining to have this happening. I understand where everyone is coming from. When MAAST is down its like I've misplaced my foot. I'm just all out of sorts. While I cannot disclose specifics, a bright future is ahead... Hang in there folks!

:)


-Ben-

[Paul28]

yeh i feel like im losing out on buying another frag someone is going to grab it first :)

[Mr Cob]

For those that think it's no big deal... It IS a big deal. This club pays for service and we should never have down time. Period....unless it is planned.

Thx to those volunteers that are looking into getting us with a better hosting company so we don't have to keep going through this...which by the way; we have been experiencing hosting issues for a couple of years now...on and off.



Sent from my HTC VIVID using Tapatalk

[ramsey]

we should never have down time. Period....unless it is planned.


I hear where you're coming from, but that ain't going to happen. Even sites like Google, Netflix and Amazon go down unplanned every once and a while. I've been in IT for ten years and have yet to find a technology that will 100% prevent unplanned downtime. Maybe 99.99999% but not 100%. A lot of cloud technologies along with geographical redundancy is making it closer to reality but this isn't Google or Amazon with billions of dollars to prevent downtime.

On a side note, I know migrating hosts and having to update DNS can be really painful, not to mention having to sit on the phone with tech support every couple of days, so I appreciate all the time you guys are putting in (rrasco, firewater, probably many others). Thank you!

[350gt]

thanks to those taking care of this NON-ISSUE.....



Im on here ALOT and whens its down, I find someone else to bug.....



NO BIG DEAL.......

[Mr Cob]

Come on, you get my point Ramsey.... 99.99999%, 100% it's practically the same thing. I can't think of any site that I use regularly that has been down as much as MAAST. It's an issue and it's been going on for some time now and I'm just glad to see that we are taking of the problem now.

Tony, not sure why you think it's not an issue.

Sent from my HTC VIVID using Tapatalk

[KING]

Hey Rob..Ya I was mad all day..I love maast more then facebook or any other site..meet cool ppl an like the drama an talk..But why are you so worked up.. You or I can do anything about this other then ck every hr..An not that it's not an issue ..just not a BIG issue...cus when you post the way you do just makes it seen like you have a point in it Towards some one...You don't think are president an Vice President are not mad..I'm sure they are I see them on all the time to..
not that I'm tripn just trying to see why ur so mad..

[Mr Cob]

lol, I'm not mad.

I just see an issue and glad it's finally being addressed.

It's been an issue for a couple of years now and for a couple of years the club (all of us) have just dealt with it out of loyalty to the hosting company for helping us when we first got started and there was some drama with stolen money or something.

Look... see the smiley bald headed smiley face: :) >That's me.

[alton]

In the ten years I have been here, this site has been down more this year than the last nine. There are changes coming all I can ask is be patient (trust me very hard for me also)

[kkiel02]

Thanks for keeping us updated.

[Mr Cob]

Thx Alton.

Sent from my HTC VIVID using Tapatalk

[ramsey]

Come on, you get my point Ramsey.... 99.99999%, 100% it's practically the same thing. I can't think of any site that I use regularly that has been down as much as MAAST. It's an issue and it's been going on for some time now and I'm just glad to see that we are taking of the problem now.

Tony, not sure why you think it's not an issue.

Sent from my HTC VIVID using Tapatalk

I hear ya, man and I knew what you meant. Sorry, I'm a nerd so I guess I couldn't resist. :P

[Mr Cob]

word dude, I even thought about that as I posted it "never say never" kind of thing.

[350gt]

[QUOTE=Mr Cob;909369]

Tony, not sure why you think it's not an issue. /QUOTE]

I guess cause while its down I find other things to do.. Think the wife even knows when its down.... I'm more attentive to her and other things... Lol

[350gt]

Think it bugs me more when threads get locked or deleted....

[Mr Cob]

Lol, she's probably happy when the site is down then. Haha.

Sent from my HTC VIVID using Tapatalk

[350gt]

She is...... Believe me she is.....

[grouch]

The problem has been traced to North Korea there hacking our system.
Seriously the hosting service is coming up short on service, I've been in IT for over 30 years and This service would be unacceptable for any online retailer. Sounds to me the web hostiing service is in need of some serious upgrades to handle their traffic on the servers.

[rrasco]

As stated, we are working on the issue. Please keep in mind that we don't have immediate access to the resources we need to move the site, so we are working on a game plan.

Rob, in Ramsey's defense, when it comes to hosting and up-time, the jargon literally revolves around being up 99.9999% of the time, so I don't think he was trying to split hairs, he was just addressing it in the way that we do when we talk about server up-time.

I know we are all frustrated when the site is not responding.

[Big_Pun]

Think it bugs me more when threads get locked or deleted....

agree

[allan]

I think we are on the precipice of what we are calling a solution.

We should have it resolved in the near future.


Sent from my iPhone using Tapatalk

[FireWater]

This is also posted in the Announcement area.

As an update for all members.<br />
<br />
As all of us know we have been having continuing issues with MAAST being down for any length of time and on several different occasions. I appreciate everyone's patience and while it might not have appeared so ,we (BOD) have been trying to find a solution to this problem. Those of us that pay to use this site have been left hanging several times in the recent past due to issues out of our control. I believe we have given our current host enough time to assist us and also to have come up with a solution. Myself, Allan, and others have made several calls and at this point we have not received an answer nor a viable solution. While Cartama has helped us tremendously in the past we need to look to the future. The BOD has made the decision to switch hosts in the hopes that it will provide a solution to the down time and other issues we all have experienced. <br />
<br />
With this move there may be a delay in your ability to use MAAST or post. We expect this to be a short time though. I will keep everyone posted prior to the actual change. Please remain patient and we will get through this in the next week or two at the longest.

[Mr Cob]

Nice job BOD, the delay will be worth it I believe.

Thanks for taking care of the hosting issues for all of us.

Sent from my HTC VIVID using Tapatalk

[Scutterborn]

And thank y'all for bearing with us! Bright skies ahead, my friends!


-Ben-

[Kristy]

Thanks for all the effort to fix this issue. Everyone really pulled together to lend their strengths to this task and I am reminded tow much time and energy everyone on the BOD dedicated for us to be able to enjoy all the benefits of MAAST!

[BBQHILLBILLY]

Thank you board members. Your right Sometimes we forget that the board members volunteer their time and energy to the site. so A+ yall. Thank ya

[ramsey]

Thanks for all the effort to fix this issue. Everyone really pulled together to lend their strengths to this task and I am reminded tow much time and energy everyone on the BOD dedicated for us to be able to enjoy all the benefits of MAAST!

+1 well said!

[bugj51]

I again offer my exerience and connections in the area of web hosting

[FireWater]

Bug,

Thank you for your offer of assistance. At this time I feel we have a pretty good handle on it. If something should come up or things change I will keep you in mind. Thank you again.

[FireWater]

We are fixing to "flip the switch" on the move to the new host. We do not expect much downtime, but remember things do happen. Hopefully by the time you read this we will be on our new server.

If something does indeed happen along the way please be patient and we will get it taken care of as soon as we can.

Thanks.

[Mr Cob]

Woot! Great news, nice job all of you.

Sent from my HTC VIVID using Tapatalk

[txav8r]

It's alive!!!!

[txav8r]

Woot! Great news, nice job all of you.

Sent from my HTC VIVID using Tapatalk

Leave it to rob to be the first person to post on the new server!!

[allan]

Dang it, jack!!!


Sent from my iPhone using Tapatalk

[allan]

Oh, it was rob!


Sent from my iPhone using Tapatalk

[txav8r]

He beat me by about 10 seconds

[rrasco]

If you're posting, you're on the new host. That was faster than I expected.

[rrasco]

FYI, no attachments yet, I'm still uploading them.

[hobogato]

great job!

[FireWater]

I can fix it real quick so it looks like I was first.

[FireWater]

Thanks for everyone's patience in this matter. Like I said, it sometimes appears as if we are not doing much, but rest assured the BOD is hard at work for you. Thanks again everyone.

[txav8r]

So can I! Ill just use tapatalk 2! Lol

[FireWater]

Haha. That's funny Jack.

[rrasco]

ETA is around 45 mins for attachments.

[Mr Cob]

Awesome! Awesome! Awesome! I win.

Sent from my HTC VIVID using Tapatalk

[Mr Cob]

Man...everything is fast!

Sent from my HTC VIVID using Tapatalk

[rrasco]

Man...everything is fast!

Sent from my HTC VIVID using Tapatalk

Welcome to what web hosting should be. I don't even have the CDN enabled yet.

[Mr Cob]

Welcome to what web hosting should be. I don't even have the CDN enabled yet.

Very cool... Loving it. Nice work!

Sent from my HTC VIVID using Tapatalk

[Big_Pun]

hey why was site down so long .... lol good job guys n gals

[rrasco]

hey why was site down so long .... lol good job guys n gals

LOL. It was shorter than our 'usual' outages.

[FireWater]

For anyone having difficulties signing in to the site via web based or through any if the Tapatalk apps. We are aware of some probs. Robert is working diligently to rectify various issues. These are some of the unforeseen issues we told y'all about. It will smooth out as we go along.

Thanks again for the patience and kind words of encouragement. We are trying to give us all the best MAAST experience possible.

[rrasco]

Anyone having issues with logging in, if you are able to eventually get logged in, please provide details pertaining to your experience. What page you were on, what you were trying to do, and any error messages you receive. I know a few users are having issues being able to login, but at this point, I am unable to replicate the issue.

It may also be worthwhile to hit the 'logout' button which clears cookies. You may also try clearing the cookies and cache in your browser as well.

[Fracture]

I have been having a problem for the past 2 days. I usually stay logged in on tapatalk 2 but now when I go to check the site out it will give me a message that says I have already used my total log in attempts that my account has been locked for 15 mins. But when I use my computer it lets me sign right in. I have been getting emails from maast saying that some one has tried signing on with my user name and it gives me a IP address it has also happens to tempset alot as well

[Scutterborn]

Does the ip addy change?


-Ben-

[BBQHILLBILLY]

yep for 2 days. error message says used up quoto 5 attempts have been made trying to login, but havent tried to login. OR when you can type something it doesnt even accept the userid/password and then provides the first error message, saying 5 attempts have been made. OR says this is your 1st attempt and provide user/password, then again it says the previous error message 5 attempts have been made. after trying for the first time. Its allmost seems like theres a loop program running using up the attempts on the login. I dont know what the server is reporting. Does the server report incorrect logins?

[FireWater]

I had to back out all the way out of all tapatalk apps. The message I get is the same as above. Same one I sent you via text Robert.

Robert is working hard to get it straightened out. He has a job too so it may take a while. But we will get there.

[BBQHILLBILLY]

funny another error, like one that just happened, it logs you off the site and then you cant log back in. Fortunately as I was typing the message I got logged off but was able to log back in. Another funny thing I was logged off yesterday, but to my amazment I was logged back on. Someones having fun.:bigsmile:

[Fracture]

Yup sounds like the same thing happening to me tempset tracked the IP address down and it's in California it's the same IP address every time for me and him

[rrasco]

I believe this is related to part of the content delivery network. There is a new part of it I am unfamiliar with called Railgun. It's an advanced caching system that possibly has compatibility issues with vbulletin. The IP addresses you are receiving in your email notifications about failed logins are Railgun IP addresses, so I'm fairly confident that is contributing to the issue. I have disabled the CDN for now, which may take up to 12 hours to complete, until we can figure out a way to make it work with vbulletin.

Thanks for your patience.

[Mr Cob]

I have also been having the login issues but only on Safari. Actually now that I think about it, I'm only having the issue on machines that I do not have the "remember my password" option enabled.

Shucks...just had the same issue on tapatalk as well...but hit "refresh" and it worked.

Lot of work... thx for working through it all Robert. You're a key player for the club right now.

[BBQHILLBILLY]

Thanks for your help rrasco

[rrasco]

I have also been having the login issues but only on Safari. Actually now that I think about it, I'm only having the issue on machines that I do not have the "remember my password" option enabled.

You're on the right track, because it's definitely not a 'login' issue, it's a cache and cookie issue. I looked up the issue and several other vbulletin sites have had issues identical to this using other hosts with railgun.

Funny, I tried to post this and it said I didn't have permission because it had logged me out.

[Mr Cob]

yeah, same thing happened to me on tapatalk...said I was logged out and I hit refresh a few times and then it worked.

[KING]

login in issues here to ..or it kicks me out..

[Scutterborn]

I'm really excited that we are making headway!


-Ben-

[Tempset]

Yup sounds like the same thing happening to me tempset tracked the IP address down and it's in California it's the same IP address every time for me and him

My vote says someone with lots of time is trying to hack accounts & provide info for spam bots.

Or it IS a spam bot operating on a server out of California.

Either way - I highly recommend everyone change their passwords to more difficult words/phrases.

Example:

Instead of "clownfish1234", make it "c1l2o3w4nf5i6s7h"

[rrasco]

My vote says someone with lots of time is trying to hack accounts & provide info for spam bots.

Or it IS a spam bot operating on a server out of California.

Either way - I highly recommend everyone change their passwords to more difficult words/phrases.

Example:

Instead of "clownfish1234", make it "c1l2o3w4nf5i6s7h"

Thats not what is happening.

[Tempset]

Maybe not, but a password change never hurts.

[rrasco]

Strong passwords are always recommended.

This is certainly a caching issue and not a spam bot.

[jroescher]

I know I probably shouldn't say this, but I had the log in issue last night for a short time using TapatalkHD, then it went away. Everything works like a charm for me now.

Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

[rrasco]

I started the disabling process for the CDN this morning and it is now complete so that should have resolved the issue. Please report any future incidents here.

[BBQHILLBILLY]

Thanks for your help. Everything seems to be good.:bigsmile:

[350gt]

login in issues here to ..or it kicks me out..


thats being done by request :shades:

[Scutterborn]

I've had zero issues since mid-morning yesterday.


-Ben-

[allan]

Me too, same as Ben. What is CDN?


Sent from my iPhone using Tapatalk

[Scutterborn]

Me too, same as Ben. What is CDN?


Sent from my iPhone using Tapatalk

Content delivery network.


-Ben-

[allan]

I know that, silly. :)

I don't know what it means though and why it's effecting the log in.


Sent from my iPhone using Tapatalk

[rrasco]

I don't think it was the CDN per se, it's a part of the CDN called railgun. CDNs typically work by caching pages and serving them to visitors upon request, however, with a forum or any site that is constantly updating it's content, you can see why a cache wouldn't work very well. Railgun is supposed to remedy this and cache previously non-cachable content. I'm a bit confused myself as I have been running Cloudfare (which is our CDN) for years on forums and never had a problem. I do not know when they started running railgun in unison. What I believe was happening was when you tried to login, the cached content, to some degree, was being handed off from the CDN to the actual web server and through one means or another, your password was malformed or not making it to it's destination. This is why when you received an email notification for failed logins it would show an IP address belonging to railgun. Why this actually happened, I'm not sure, maybe it's an incompatibility with the way vbulletin works to login or cache user content as well. Works with my other forums, but we don't have to use a CDN, it just adds extra tools to speed up the site and protect it from intrusion.

[Big_Pun]

i have a big problem!!! its too fast and i go through and comment all the stuff i want then get bored waiting for something else to come up...lol

[hobogato]

yep, i cant believe how much smoother the site works and how fast all the pages load now!


i have a big problem!!! its too fast and i go through and comment all the stuff i want then get bored waiting for something else to come up...lol